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Get your all-in-one tourism CRM Solution

Created specifically for the needs of tourism industry, Streamline guest experiences, boost bookings, and increase revenue with Zoho CRM-powered solutions

Why choose us for
your hospitality business?

Capture Leads

Turn every Inquiry into a new opportunity.
Gather leads from all your channels with our smart lead management system. Whether it’s a website inquiry or a social media message, guests are automatically guided through the booking process.

Automate Processes

Simplify your operations, enhance quest experience.
Turn complicated tasks into smooth, automated workflows. From check-in to check-out and everything in between, deliver reliable and exceptional service.

Guest Feedback & Analytics

Turn feedback into action.
Make the most of guest insights with our easy-to-use feedback management system.

  • Automatic Feedback Collection
  • Sentiment Analysis
  • Build your own Dashboards
  • Real-time Reports

Get access to over ready-made reports and customisable dashboards to help you make smarter decisions.

Lead Nurturing

Turn inquiries into bookings.
Always stay on top of follow-ups with our smart lead nurturing system. Connect with potential guests through automated and personalized messages.

360o guest Profiles

Offer tailored experiences.
Build detailed guest profiles to provide personalised experiences. Instantly access all guest information whenever and wherever you need it.

Guest Experience Management

Make every stay unforgettable.
Provide personalised service at every step with our all-in-one guest experience management system. From pre-arrival to post-stay, create meaningful connections that turn first-time visitors into loyal guests.

Generate Invoice

Simplify your finances.
Create professional invoices and keep track of your profits with our easy-to-use financial management tools.

Integrated CRM ecosystem

Experience the power of unified business management with Zoho's comprehensive suite of integrated solutions. We seamlessly connect Zoho's entire ecosystem, where every tool works in perfect harmony to deliver exceptional guest experiences and drive business growth.

Customer experiences
and reviews.

Implementing Ubique's Zoho CRM solution has been a game-changer for our 45-room boutique hotel. Before, we were juggling multiple systems and losing track of guest preferences. Now, everything flows seamlessly - from booking to check-out. Our staff can access guest profiles instantly, knowing exactly how to personalize each stay.
Sarah Chen
General Manager - The Riverside Boutique Hotel & Spa
Managing our chain of six hotels across three countries used to be a logistical nightmare. Ubique's implementation of Zoho CRM has unified our operations in ways we never thought possible. What impressed us most was how the system adapted to each property's unique needs while maintaining consistent standards across the brand.
James Richardson
Operations Director - Global Hospitality Group

Frequently asked questions.

Answers to questions you might have about UBS Tourism CRM.

What makes our CRM solution different from other hospitality CRMs?

Our solution combines Zoho's powerful integrated ecosystem with hospitality-specific features, offering seamless management of guest relationships, bookings, and operations. Unlike standalone CRMs, our solution provides end-to-end integration across all business functions.

Is the system suitable for both small and large properties?

Yes! Our solution is scalable and customizable to fit properties of all sizes. Whether you're managing a single property or multiple destinations, the system can be configured to meet your specific needs.

How long does it take to implement the system?

Typical implementation takes 2-4 weeks, depending on your requirements and data migration needs. Our team provides dedicated support throughout the process to ensure a smooth transition.

How long does it take to learn the system?

Basic functions can be learned in 1-2 days. Full proficiency typically takes 2-3 weeks, depending on user roles and system utilization.

Can I migrate data from my existing CRM system?

Yes, we offer comprehensive data migration services from most major CRM platforms. Our team ensures your historical guest data, bookings, and other important information are transferred securely.

Does the system integrate with existing Property Management Systems (PMS)?

Yes, our solution integrates with major PMS platforms, ensuring seamless data flow between systems. We can provide a list of supported integrations during consultation.

Can I customize the system to match my brand and workflow?

Absolutely! The system offers extensive customization options, including branded templates, custom fields, automated workflows, and personalised dashboards.

What pricing plans are available?

We offer flexible pricing plans based on your business size and needs. Contact our sales team for a customised quote that fits your requirements.

Let's chat.

We love meeting hospitality owners! Jump on a call with our team to answer any questions you may have.
Contact us